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Privacy Policy

Effective Date: August 20, 2026

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how inStriv ("we," "us," or "our") collects, uses, stores, discloses, and protects your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We collect information necessary to provide you with weight loss, wellness, and health management services. This may include:

  • Personal Identifiers: Name, physical address, email address, and phone number.
  • Health & Treatment Data: Health information necessary for personalized program planning and treatment.
  • Billing & Financial Data: Payment details, insurance information, and billing history.
  • Appointment Information: Scheduling details, consultation notes, and service history.

2. How We Use Your Information

We use the personal information we collect to:

  • Provide, tailor, and improve our health and weight loss services.
  • Manage appointments and consultations.
  • Communicate with you regarding your progress, account, and inquiries.
  • Process payments and handle billing operations.
  • Comply with applicable legal, regulatory, and healthcare requirements.

3. SMS Messaging & Mobile Information (10DLC Compliance)

If you opt in to receive SMS communications from us, we may send you appointment reminders, scheduling updates, limited appointment-related information, program updates, and review requests.

  • Message Frequency: Message frequency may vary depending on your appointment activity and interaction with our services.
  • Rates: Message and data rates may apply based on your mobile carrier plan.
  • Opt-Out Instructions: You can opt out of SMS communications at any time by replying STOP to any text message you receive from us.
  • Help Instructions: Reply HELP for assistance, or contact customer support directly.

Mobile Data Privacy Guarantee: Your mobile phone number and SMS opt-in consent will NOT be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes under any circumstances.

4. Information Sharing & Disclosure

We respect your privacy and do not sell patient or client personal information. Your information may only be shared under the following limited circumstances:

  • Healthcare Operations: With service providers or business associates involved strictly in supporting healthcare operations, payment processing, or service delivery.
  • Legal Obligations: When required by law, subpoena, or legal regulatory process.

5. Data Safeguards & Protection

We implement administrative, technical, and physical safeguards designed to protect your personal and health information against unauthorized access, destruction, loss, alteration, or disclosure.

6. Your Rights

Depending on your jurisdiction, you have options and rights regarding your data:

  • You may request access to or copies of the personal information we maintain about you.
  • You may withdraw your SMS messaging consent at any time by replying STOP.
  • You may request corrections to inaccurate personal information.

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

inStriv Weight Loss
Phone: 570-980-2792
Website: https://instriv.com

Terms & Conditions

Effective Date: August 20, 2026

1. Acceptance of Terms

By accessing our website, using our services, or opting into SMS communications, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services or website.

2. Healthcare & Medical Disclaimer

Information provided on this website or via SMS communications is intended for scheduling, administrative, and general informational purposes only and does not constitute medical advice, diagnosis, or treatment. In the event of a medical emergency, call 911 immediately.

3. SMS Messaging Terms & Conditions

By opting in to receive SMS text communications, you agree to receive automated or manual appointment reminders, scheduling updates, limited appointment-related communications, and review requests.

  • Message Frequency: Message frequency varies based on appointment schedule and client interactions.
  • Message & Data Rates: Standard message and data rates may apply as determined by your mobile carrier.
  • Opt-Out: You may reply STOP at any time to cancel text messaging services. After opting out, you may receive one final confirmation message.
  • Assistance: Reply HELP for assistance or contact us directly at 570-980-2792.
  • Consent Not Required for Treatment: Consent to receive SMS notifications is completely voluntary and is not a condition of receiving healthcare, weight loss, or consultation services.

4. Privacy Integration

Your use of our website and services is also governed by our Privacy Policy detailed above. As stated, mobile phone numbers and SMS consent data will never be sold or shared with third parties for marketing purposes.

5. Limitation of Liability

We and our mobile carriers are not liable for delayed, misdelivered, or undelivered messages, or for technical failures beyond our reasonable control.

6. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

inStriv Weight Loss
Phone: 570-980-2792